Experience Coordinator

A&E Design

Full Time

Creator. Collaborator. Changemaker. If these words describe you and you’re looking for a workplace culture where you can unleash your imagination and make an impact, look no further. A&E Design is seeking an experience coordinator with unlimited creativity and determination to make a difference by joining our team. We are over 90 diversely talented professionals committed to client satisfaction, quality design, and improving the world around us. We don’t just provide a service—we develop creative solutions for all design challenges within any given project. This role is the forefront of delivering a positive experience in our firm. You have a solid track record of being reliable and eagerly anticipate and conquer whatever issues arise. You are happy to pitch in and help with any task, no matter what the request. Your polite and friendly demeanor instantly puts others at ease-on the phone, in person or via email. You take pride and ownership in ensuring that everybody’s experience at A&E Design is downright enjoyable. If you are a quick thinker, a problem solver, and a skilled multi-tasker with a keen attention to detail we invite you to apply. Your skill set. Bachelor’s degree preferred Proficiency in Microsoft Office required; working knowledge of Adobe Creative Suite is a plus Solid customer service orientation and qualities with experience in a reception, customer service, or hospitality role Clear communication skills both written and verbal, and an ability to easily converse with others Organization, responsiveness, and ability to handle challenges with poise and tact Proficient analytical and problem-solving skills with a passion for design and impeccable attention to detail Ability to remain positive, nimble, and flexible while navigating multiple, often overlapping schedules, software programs, and stakeholder group communications Ability to work and communicate effectively in a team environment, and meet deadlines Ability to work independently and prioritize daily activities under the general guidance of a team lead Ability to handle sensitive matters with tact and diplomacy Ability to be present in the office for daily in-office needs Must have own vehicle, be insurable and able to travel to various worksites, as needed Must be a U.S. Citizen or Permanent Resident, or possess a work visa to legally work in the U.S. A day in the life of an Experience Coordinator. Communicate with staff, clients and community members in person, by phone and via email Collaborate with the Culture Crew to enhance office culture through events and activities Help drive staff morale, connection and engagement by strategically planning and executing creative firm events, including annual holiday parties, company retreats, offsite staff meetings, happy hours, community service projects, etc. You are a trusted member of the team, confident with handling confidential information professionally You will have the opportunity to thrive in a role where you can be organized, driven, and proactive Strategically schedule multiple calendars to make sure time commitments flow smoothly and seamlessly with the ability to be agile with up to minute changes when needed You’re on point, running the behind the scenes so seamlessly it looks effortless You’ll attend some of the most critical meetings to our firm’s success, staying on top of all happenings and trends, taking detailed notes Edit contracts, prepare specifications, and upload plans for design team, as requested Provide administrative support to staff for special projects You’ll use your creativity and knowledge to create reports and presentations Maintain, stock and sanitize front office, conference rooms and kitchen areas Order supplies, make travel arrangements and run errands as necessary Perform other duties as required/directed Perks of the work. You simply won’t find a group of individuals more talented, dedicated, or fun than the movers-and-shakers at A&E Design. We are proud of our dynamic workplace culture and minimal turnover during nearly 50 years since our firm was established. That’s why we’re always looking for new ways to reward our staff for their hard work and loyalty. Some of the perks of working at A&E Design include: Competitive salary package with full benefits Annual bonuses Generous paid personal leave 401K and Roth with profit sharing Group health, dental, vision, and disability insurance cost shared at 75% (us)/25% (you) $50,000 of group life insurance Basic long-term care insurance Health savings account Employee wellness program Opportunities for advancement A kickass culture with frequent staff excursions and events, like an annual trip to Chico Hot Springs, happy hours, and holiday parties Create impact. A&E Design is an integrated design firm with four offices in Montana in Billings, Missoula, Bozeman, and Kalispell. We are a passionate, energetic team devoted to the architecture and design industries as well as the communities we serve. Our philosophy and holistic process challenges convention, blending architecture, interior design, construction administration, historic preservation, and graphic design into a comprehensive package for a wide range of project types. This unique approach has earned us some prestigious recognition. As one of the fastest-growing firms in the AEC industry, A&E Design has won five Hot Firm Awards and three consecutive Best Firm to Work For Awards from Zweig Group. We continue to heat up the competition by adding top-tier designers of all disciplines and creating truly impactful experiences. Join our team—we can’t wait to see what we create together in 2023, and beyond. X marks the spot. They don’t call Montana the “Treasure State” for nothing. Under the big sky is a veritable trove of breathtaking views, historical landmarks, and outdoor activities. Each A&E Design location offers staff easy access to nearby mountain ranges for skiing and hiking, battlefields and sites from the travels of Lewis and Clark, dinosaur digs, rivers and waterfalls, and so much more. There is truly something for everyone in the last best place. If you don’t have the map to find what you’re looking for, just ask a friendly local to point you in the right direction.
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